At DealEmpire, we are committed to providing an accessible experience for all users, including those with disabilities. We understand that a diverse range of users rely on our website and applications—whether accessing AI tools, workflows, agents, digital assets, or generative AI content—via web browsers, Android apps, or Windows desktop apps.
This Accessibility Policy outlines our approach to making our website, services, and digital products accessible and provides a feedback mechanism for users to report accessibility concerns.
1. Accessibility Features of Our Website and Services
We strive to meet or exceed the web accessibility standards set forth in the Web Content Accessibility Guidelines (WCAG) 2.1. Our website and applications have been designed with features that aim to support individuals with disabilities, including but not limited to:
- Keyboard Navigation: All interactive elements on our website and applications are accessible via keyboard for users who cannot use a mouse.
- Screen Reader Compatibility: We ensure that our website and applications are compatible with screen readers, which are essential for users with visual impairments. We use appropriate ARIA (Accessible Rich Internet Applications) markup and semantic HTML to enhance screen reader experience.
- Text Contrast and Color Accessibility: We provide high contrast text and background color schemes to improve readability for users with visual impairments, such as color blindness or low vision.
- Font Size and Scaling: Our website supports adjustable text sizes and scaling for better readability. Users can zoom in and out without breaking page layouts.
- Alternative Text for Images: We provide alt text for all images and other non-text content on our website and in our applications to make them accessible to screen readers and other assistive technologies.
- Speech Recognition: Our AI-powered tools and workflows, where applicable, offer speech-to-text functionalities, allowing users with motor impairments to interact more easily with the service.
- Accessible Mobile and Desktop Apps: Our Android, Windows desktop, and web applications are designed to be fully accessible. This includes features such as voice commands, font adjustment, and compatibility with accessibility tools available on Android and Windows.
2. Commitment to Improving Accessibility
At DealEmpire, we are committed to continuously improving the accessibility of our website and services. This includes regular evaluations of our content and technology to ensure it meets accessibility standards.
- Ongoing Testing: We perform regular audits of our website and applications using automated tools, as well as manual testing with assistive technologies, to identify and resolve any accessibility barriers.
- Staff Training: We provide our development and design teams with ongoing training on accessibility best practices, ensuring that all new products, features, and updates are built with accessibility in mind.
- Product and Service Updates: We are committed to incorporating accessibility improvements into future updates of our AI tools, workflows, agents, and other services. This ensures that users with disabilities have an optimal experience when using our products.
3. Feedback Mechanism for Users with Disabilities
We welcome feedback from our users to help us enhance the accessibility of our website, applications, and digital products. If you have difficulty accessing any part of our site or services, or if you have suggestions for improvement, please let us know. We are dedicated to addressing any concerns in a timely and effective manner.
Ways to Provide Feedback:
- Email: Reach us at support@dealempire.in for any accessibility-related questions, feedback, or concerns.
- Contact Form: Visit our website’s Contact Us page and select “Accessibility Feedback” from the dropdown menu when submitting your inquiry.
We will do our best to accommodate your requests and ensure that our services remain accessible to all users.
4. Third-Party Content and Services
Some third-party content or services that we may link to or integrate with (such as payment processors, social media, or external AI resources) may not always comply with the same accessibility standards as our website. While we strive to partner with third-party vendors that prioritize accessibility, we cannot guarantee that all third-party content will be fully accessible.
We recommend that users with accessibility needs reach out to us if they encounter any accessibility issues with third-party services, and we will work to resolve them where possible.
5. Accessibility Challenges
While we aim to make our website and apps fully accessible, we acknowledge that there may be some challenges or limitations, especially when working with advanced technologies like AI and generative content. For example, some complex AI workflows or dynamically generated content may not always be fully accessible with all assistive technologies.
We appreciate your understanding and encourage you to contact us with any specific issues, so we can find a solution that meets your needs.
6. Contact Us
If you have any questions or concerns regarding our accessibility efforts, or if you encounter any barriers that prevent you from using our website or applications, please reach out to us. We are committed to making your experience with DealEmpire as accessible and inclusive as possible.
DealEmpire Customer Support
Email: support@dealempire.in
Last Updated 13/01/2025