Introduction
Welcome to DealEmpire! We’re committed to providing top-notch AI tools, workflows, AI agents, and digital assets. This policy gives you clear information on how our refund and cancellation processes work. We want to make sure you’re always in control of your purchases.
Cancellation Requests
You can cancel any service or product request at any time. However, cancellation terms depend on the service or product you’ve purchased, as outlined below.
Refund Eligibility
Refunds are available under certain conditions:
- Free Trial Users: There are no refunds for free trial users. We offer free trials so you can test our services. Once the free trial ends, and a paid service or product is purchased, refunds are not available.
- Unused Credits or Assets: Any unused credits, tokens, or digital assets are non-refundable.
- Paid Services/Products: If you’ve transitioned from a free trial to a paid service, refunds are not available once the purchase is complete. You had the opportunity to evaluate the service during the trial period.
- Paid Service Cancellations: After access has been granted to a paid service/product, refunds for unused portions are not available. As these are often one-time or lifetime purchases, no refund will be issued for unused credits or assets.
Service Charges
If there are any service charges related to cancellations or refunds, we’ll inform you upfront and clearly explain these charges before you proceed.
Refund Processing
Refund requests, when eligible, are processed within 7-14 business days. The refund will be credited back to your original payment method. If there are any delays, we’ll keep you updated.
Instant Refund Option
For certain services/products, an instant refund is available for an additional fee. If this option is applicable, you’ll be informed at the time of your purchase.
Failed Transactions
If a transaction fails or there is an accidental charge, we’ll offer a full refund, with the option to choose between standard processing or an instant refund.
Service Delays and Disruptions
If there are any service disruptions, we will notify you immediately and provide options such as alternative services or partial refunds.
Managing Your Purchases
You can manage your services and products anytime through the “Account” section of your profile. For assistance, our support team is always ready to help.
Support Contact
For refund, cancellation, or service management inquiries, please contact support@dealempire.in. We’re happy to assist you!
Policy Updates
We may update this policy from time to time. You will be notified of significant changes.
Refund Method
Refunds will be credited to your original payment method.
User Rights
You have the right to manage and cancel your purchases as per our policy. Our support team is always available to assist you.
Acknowledgment
By using DealEmpire’s services, you agree to this Refund and Cancellation Policy.