Welcome to DealEmpire Customer Support!
At DealEmpire.in, we’re dedicated to providing you with a seamless shopping experience and prompt assistance for any questions or issues you may have. Our support team is here to help you every step of the way—whether you need help with your order, have a question about our products, or need technical assistance navigating our website.
How Can We Help You?
1. Live Chat
- Instant Assistance: Click the live chat icon at the bottom right of your screen to chat with one of our support agents during business hours.
- Availability: Monday through Friday, 9 AM to 5 PM IST.
2. Email Support
- Email Us: Send your questions, comments, or concerns to support@dealempire.in.
- Response Time: We strive to reply to all emails within 24 hours on business days.
3. Whatsapp Support
- Reach out to our support team at +917377273627.
- Hours: Available Monday through Friday, 9 AM to 5 PM IST.
5. FAQ & Help Center
- Quick Answers: Visit our FAQ page for answers to commonly asked questions about orders, returns, shipping, payment options, and more.
Frequently Asked Questions
Q: How do I track my order?
A: You can track your order status by logging into your account and visiting the ‘My Orders’ section or details sent in your order confirmation email.
Q: What is your return policy?
A: Our return policy is designed to be simple and straightforward. Please visit our Returns & Refunds page for detailed information.
Q: How do I update my account information?
A: Log in to your account and navigate to the ‘Profile’ section where you can update your personal details.
Our Commitment to You
At DealEmpire, your satisfaction is our top priority. We are committed to:
- Quick Response Times: Our goal is to resolve your issues as swiftly as possible.
- Personalized Support: Each inquiry is handled with care to ensure your needs are met.
- Continuous Improvement: Your feedback helps us improve our services. Don’t hesitate to let us know how we can serve you better.
Get In Touch
If you need further assistance, please don’t hesitate to contact us through any of the methods above. We look forward to helping you enjoy a hassle-free shopping experience on DealEmpire.in.
Thank you for choosing DealEmpire!
Last Updated 13/01/2025